360°customer care is only for gaining your satisfied smile.
360°customer care makes the customers enjoy our thoughtful service from the very beginning when they start to get to know our products to the time when they use our products.
You only need to give us a call; we will complete all the rest work for you!
1、 Pre-sale Service: TIVOLI caters for every customer who comes to our store for consulting. You will deeply feel the incomparable TIVOLI charming through enjoying the unique on-site experience.
2、 In-sale Service: When you are purchasing TIVOLI cabinets, our professional salesmen would provide you one to one customized service to have you experience the most paramount treatment. Before your using our kitchen cabinets, our professional installation engineers would conduct visiting service: to adjust the cabinet installation, clean and maintain cabinets, and explain User Manual. The in-sale service would bring you joyous lodging and good taste sharing.
3、 After-sale Service:Each customer who buys TIVOLI cabinets can apply for our membership and take part in to our “ Happiness Club”. We would provide the following free charge services to our members: annual safety inspection on cabinets, countertop polishing and glazing, cabinet cleaning, cabinet door maintenance, hardware adjustment or change, such as: hinges, slide rails, and door handles, supporting electric appliances clean and maintenance, professional acknowledge consulting on cabinets maintenance and application.
Hot line: 400XXXXXXX,365 days +24hours service,only for your satisfied smile
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